Refund Policy – The Sweet Stuff

Our refund policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full or partial refund.

Refunds

As our product is perishable, baked, and decorated by our skilled staff, our refund policy is as follows: If you do not pick up your order, we do not give a refund. If you need it at a later date, you will have to pay for both. We cannot resell any product that is not picked up by the customer.
If there is a defect in your product please return it promptly, or the portion remaining, within 2 days of pick up. In this case, we will provide you a proportionate refund for the amount returned if we determine there is a quality deficiency. We retain the right to judge our product quality for ourselves.
If you try one of our products and just don’t care for it, then we hope you try something different next time; however, a refund will not be given.
Cancellations and/or changes for decorated cake orders must be made at least 2 business days in advance of the scheduled pick-up time. Store credit will be issued for cancellations received with proper notice. Your store credit expires one year from the date of issue. No cash refunds.
Wedding Cakes – Please be sure you want the cake before placing the order. Changes may be made to the decoration of the cake with 2 business days’ notice. NO REFUNDS OR STORE CREDIT FOR WEDDING CAKES
No refund will be given ever for an amount over the original purchase price regardless of circumstance.

The Sweet Stuff reserves the right to modify its exchange/return policy at any time